Emily Hildebrand
Emily A. Hildebrand, Ph.D.
Senior Scientist
Human Factors & Industrial Engineering
  • Phoenix

Dr. Emily Hildebrand is a Cognitive Scientist with specialized expertise in human cognition, including memory, attention, learning, and decision making, and over 5 years of experience applying this expertise in the field of healthcare. Dr. Hildebrand has performed various human factors evaluations including usability testing, workflow studies, and use-error analyses with regard to medical devices, systems, and environments. She applies findings from empirical research as well as principles of human factors and user-centered design to optimize usability and user experience for end users while minimizing opportunities for errors to occur.

Dr. Hildebrand has previously worked as a Human Factors consultant, conducting research for medical device manufacturers seeking FDA approval or clearance for combination products, instructional materials, and over-the-counter (OTC) devices. Prior to that, Dr. Hildebrand worked as the Director of a research center that was focused on understanding the human factors involved in the reprocessing (i.e., cleaning/sterilization) practices of reusable medical equipment. Her work culminated in recommendations to FDA and AAMI regarding design guidelines for improving the usability of reusable medical equipment (specifically endoscopes) and the format and content of reprocessing instructions for use (IFU). Since 2011, Dr. Hildebrand has also taught courses in human factors and memory and cognition for the Department of Applied Psychology at Arizona State University. Most recently, Dr. Hildebrand worked as a human factors intern at the Mayo Clinic, in the Center for the Science of Healthcare Delivery, where she conducted prospective observations in the operating room, studying teamwork, handoffs, and flow disruptions. The findings from this research will guide the development of protocols and interventions that will be implemented to improve surgical teamwork in the operating room.

CREDENTIALS & PROFESSIONAL HONORS

  • Ph.D., Simulation, Modeling, and Applied Cognitive Science, Arizona State University, 2014
  • M.S., Applied Psychology, Arizona State University, 2009
  • B.A., Psychology, University of California, San Diego, 2007

Publications

Crump C, Cades D, Rauschenberger R, Hildebrand E, et al. Driver reactions in a vehicle with collision warning and mitigation technology. SAE Technical Paper 2015-01-1411, 2015. doi:10.4271/2015-01-1411.

Crump C, Cades D, Rauschenberger R, Hildebrand EA, Young DE. Dynamic on-road method for evaluation of Advanced Driver Assistance System (ADAS). Proceedings, 3rd Annual World Conference of the Society for Industrial and Systems Engineering, pp. 77–81, San Antonio, TX, October 20–22, 2014. ISBN: 97819384960-2-8.

Hildebrand EA, Bekki JM, Bernstein BL, Harrison CJ. Online learning environment design: A heuristic evaluation. Computers in Education Journal 2013; 4(4):27–37.

Jolly J, Hildebrand EA, Branaghan RJ. Better instructions for use to improve reusable medical equipment (RME) sterility. Human Factors: The Journal of the Human Factors and Ergonomics Society 2013; 5(2):397–410.

Jolly J, Hildebrand EA, Branaghan RJ, Garland TB, Epstein DR, Babcock-Parziale J, Brown V. Patient safety and endoscope reprocessing: A usability test of the reprocessing procedure. Journal of Human Factors and Ergonomics in Manufacturing and Service Industries 2012; 22(1):39–51.

Branaghan RJ, Hildebrand EA. Brand personality, self-congruity, and preference: A knowledge structures approach. Journal of Consumer Behaviour 2011; 10(5):304–312.

Branaghan RJ, Takamura J, Palmer MT, Hildebrand EA, Sevier D. Activities, information and police work: Implication for user interface design. Journal of Cognitive Engineering and Decision Making 2010; 4(2):113–128.

Conference Proceedings Publications

Hildebrand EA, Branghan RJ, Hallbeck MS, Blocker RC. Team briefings in the gynecological operating room: A cognitive task analysis. Proceedings, Human Factors and Ergonomics Society 2014; 58(1):753–757.

Hildebrand EA, Bekki JM, Bernstein BL, Harrison CJ. Online learning environment design: A heuristic evaluation. 120th ASEE Annual Conference Exposition, 2013.

Hildebrand EA, Branaghan RJ, Neuman BL, Jolly J, Garland TB, Sinocruz JQ, Taggart M, Epstein DR, Babcock-Parizale J, Brown V. An expert perspective of the endoscope reprocessing procedure. Human Factors and Ergonomics Society 55th Annual Meeting Proceeding 2011; 55(1):748–752.

Sinocruz JQ, Hildebrand EA, Branaghan RJ, Neuman BL. Human factors implications for standard operating procedure development and usability in reprocessing safety. Human Factors and Ergonomics Society 55th Annual Meeting Proceeding 2011; 55(1):803–807.

Hildebrand EA, Branaghan RJ, Epstein DR, Wu Q, Jolly J, Taggart M, Babcock-Parziale J, Brown V. Exploring human factors in endoscope reprocessing. Human Factors and Ergonomics Society 54th Annual Meeting Proceedings, Health Care 2010; 5:894–898.

Wu Q, Branaghan RJ, Hildebrand EA, Epstein DR. A human factors evaluation of flexible endoscope reprocessing. Applied Human Factors and Ergonomics 3rd International Conference Proceedings, 2010.

Conference Presentations

Jolly J, Hildebrand EA, Branaghan RJ. An observational analysis of the sterile processing department. Presentation at the 2nd Annual Human Factors and Ergonomics Healthcare Symposium, Baltimore, MD, 2013.

Hildebrand EA, Branaghan RJ, Neuman BL, Jolly J, Garland TB, Sinocruz JQ, Taggart M, Epstein DR, Babcock-Parizale J, Brown V. An expert perspective of the endoscope reprocessing procedure. Paper presented at the 55th Annual Meeting of the Human Factors and Ergonomics Society, Las Vegas, NV, September 2011.

Hildebrand EA, Branaghan RJ, Epstein DR, Wu Q, Jolly J, Taggart M, Babcock-Parziale J, Brown V. Exploring human factors in endoscope reprocessing. Paper presented at the 54th Annual Meeting of the Human Factors and Ergonomics Society, San Francisco, CA, September 2010.

Invited Presentations

Hildebrand EA. Human factors applications in patient safety: Reprocessing reusable medical devices. Presentation at the VHA VISN 18 Patient Safety Committee Meeting, Mesa, AZ, January 2012.

Hildebrand EA. Developing instructions for use(rs). Panel presentation at the AAMI/FDA Medical Device Reprocessing Summit, Silver Springs, MD, October 2011.

Hildebrand EA. Improving patient safety through human factors applications: A usability test of the endoscope reprocessing procedure. Presentation at the VA VISN 18 Annual Research Forum, Tucson, AZ, April 2011.

Hildebrand EA. An introduction to the center for evaluation of human factors in reprocessing safety: Past, present, and future. Presentation to the VA VISN 18 Executive Healthcare Council, Mesa, AZ, January 2011.

Hildebrand EA. Applying human factors engineering to problem solving in patient safety: The Center for Evaluation of Human Factors in Reprocessing Safety. Presentation to the VA National Center for Patient Safety Research Conference, Crystal City, VA, May 2010.

Poster Presentations


Hildebrand EA, Blocker RC, Branaghan RJ, Hallbeck MS. Characterizing team briefings in gynecological surgery. Poster presented at the Symposium on Human Factors and Ergonomics in Health Care: Leading the Way, Chicago, IL, 2014.

Branaghan RJ, Hildebrand EA, Wu Q, Jolly J. The trouble with reusable medical equipment: The case of endoscopes. Poster presented at the Symposium on Human Factors and Ergonomics in Health Care: Bridging the Gap, Baltimore, MD, March 2012.

Jolly J, Hildebrand EA, Branaghan RJ. Usability testing of manufacturer’s reprocessing instructions for reusable medical equipment (RME). Poster presented at the Symposium on Human Factors and Ergonomics in Healthcare: Bridging the Gap, Baltimore, MD, March 2012.

Hildebrand EA. The Center for Evaluation of Human Factors in Reprocessing Safety. Poster presented at the Annual VA VISN 18 Research Forum, Albuquerque, NM, May 2010.

Prior Experience

Teaching Associate, Applied Psychology, Arizona State University, 2013–2014

Human Factors Intern, Mayo Clinic, 2013–2013

Director, VISN 18 PSCI, Phoenix VA Health Care System, 2009–2012

Academic Appointments

Faculty Associate, Applied Psychology, Arizona State University

Professional Affiliations

Human Factors and Ergonomics Society, member, 2008–present

Additional Information

Peer Reviewer

Program Committee, Patient and Healthcare- Provider Safety Track, HFES Healthcare Symposium, 2011 - present

Knowledge

CREDENTIALS & PROFESSIONAL HONORS

  • Ph.D., Simulation, Modeling, and Applied Cognitive Science, Arizona State University, 2014
  • M.S., Applied Psychology, Arizona State University, 2009
  • B.A., Psychology, University of California, San Diego, 2007