Academic Credentials
  • B.Sc., Psychology, University of London, 2023
  • Ph.D., Experimental Psychology, University of Bristol, UK, 2002
Professional Affiliations
  • Human Factors and Ergonomics Society, 2023-Present
  • American Medical Extended Reality Association, 2023-Present

Dr. Madeleine Keehner is a cognitive psychologist with expertise in human factors and user research, grounded in knowledge of human-computer interaction, working memory, visual-spatial reasoning, learning, construct measurement, and skills acquisition. An industry scientist since 2011, she helps clients understand their users by thoughtfully applying a flexible range of methodologies, both qualitative and quantitative. She has expertise in the science of validity, which she applies to evaluating and modeling thinking, behavior, learning, and skills acquisition in domains such as surgery, dentistry, medicine and medical education, technology use, and general education and training. She has extensive experience of envisioning, planning, leading, conducting, and delivering research projects, from small rapid studies to large multimodal research programs. She has led high stakes work for clients who need to understand their customers, users, stakeholders, and learners, and she has a strong track record of providing actionable and valued insights to support business decisions.