How does Exponent's scientific user research and testing provide breakthrough insights?
Our user experience (UX) research, strategy, and consulting services are designed to give you the insights you need to make sound, data-driven product or process design decisions. We can help you increase safety, improve customer satisfaction, satisfy regulatory requirements, reduce failures, lower costs, mitigate liability, and more.
Whether you're designing consumer electronics, medical devices, automotive products, or virtually any other kind of product, process, or system, we can accommodate your research needs.
Our services
Our Centers for User Research are deeply connected to testing and evaluations laboratories across Exponent's North America locations. They feature a broad range of configurable spaces, from traditional A/B testing and focus group rooms to more specialized research labs that enable us to collect and analyze data across a wide range of test subjects and testing methodologies. The locations of our facilities provide ample opportunities to recruit representative participants.
Our Capabilities Are Unparalleled
With expertise in over 90 disciplines and hundreds of capabilities, tools, and methodologies — we get to the root of even the most complex challenges and give you the objective answers you need.
![Aerial view of a car crash. Exponent engineers and scientists provide support for all types of accident investigations.](/sites/default/files/styles/cards_home_card/public/media/images/GettyImages-969500136.jpg?itok=XRl1eZU0)
Accident Investigation & Reconstruction: Human Factors
Multidisciplinary accident reconstruction to identify root causes, reduce risk, and improve safety.
Improve User Research & Testing
Human factors investigations for data-driven product and process design decisions.
![Workers wearing bright construction safety gear. Exponent helps clients identify workplace hazards and mitigate risk of injury.](/sites/default/files/styles/cards_home_card/public/media/images/Occupational-%26-Process-Safety.png?itok=MYw2ZnuZ)
Occupational & Process Safety
Expert consulting support for mitigating human behavior-related work and process safety risks.
![Test subject wearing a virtual reality headset. Exponent researchers analyze human behaviors.](/sites/default/files/styles/cards_home_card/public/media/images/Human-Factors%2C-PURC.png?itok=u_lB43AY)
Product Design & Safety
Human factors and risk analyses to help clients improve designs for a range of products.
![Exponent's Centers for Scientific User Research is used to test user experience and human behaviors.](/sites/default/files/styles/cards_home_card/public/media/images/CSUR-1600x840-1.png?itok=6GbKsKsk)
Centers for Scientific User Research (CSUR)
Pioneering scientific user experience research across the full lifecycle of consumer, industrial, automotive, and medical device products.
![A man consults with an automotive tester](/sites/default/files/styles/fifty_media_large/public/media/images/automotive_loop011722.jpg?itok=QV0IxiHo)
Inform Your UX Decisions With Science
Our Exponent user experience (UX) teams design safe, successful product experiences rooted in a deep understanding of your audiences. While we can tackle virtually any UX challenge, we offer particular expertise in automotive products, consumer products, industrial equipment, and medical devices.
Insights
![A future automobile and a graphic user interface](/sites/default/files/styles/filter_content/public/media/images/GettyImages-1838015517.jpg?itok=E9svj9v6)