Improve User Research & Testing

Experts evaluate test subject in UX lab. Exponents' user research and testing services analyze human factors.

Make safer, better products with user-centered research

Exponent's multidisciplinary research teams investigate the role of human factors and human interaction in consumer, industrial, and transportation products to improve user experience and safety.

What's the secret sauce for better design? Better UX research.

Exponent's research ranges throughout the product lifecycle — from supporting ideation with focus groups and market gap analysis to supporting design and testing with participatory design, risk analysis, and usability testing, to product review and iteration with benchmark testing and failure analysis. Tests for health and safety, usability, and warnings and label comprehension offer important insights that inform product development. User research and testing plays a critical role in user experience, helping manufacturers design safer, better, more user-friendly products.

Exponent's Human Factors scientists and engineers perform quantitative and qualitative analyses designed to measure how human factors affect usability and health and safety of a wide variety of products. Our researchers put home appliances, electronics, medical devices, and vehicles through extensive tests to gauge how they function and how users interact with them.

Exponent's CSUR labs include state-of-the-art A/V technology and versatile spaces for customized testing to meet specific business needs. The upshot: our multidisciplinary teams of scientists and engineers solve your most formidable challenges when it comes to understanding your users.

Capabilities and Services

Manufacturers across a wide range of industries recognize the value of better user research and testing at every stage of the product development lifecycle, and Exponent provides extensive capabilities and services for your most formidable challenges.

Our Capabilities Are Unparalleled

With expertise in over 90 disciplines and hundreds of capabilities, tools, and methodologies — we get to the root of even the most complex challenges and give you the objective answers you need.

A man consults with an automotive tester
Scientific User Research

Inform Your UX Decisions With Science

Our Exponent user experience (UX) teams design safe, successful user experience rooted in a deep understanding of your audiences. While we can tackle virtually any UX challenge, we offer particular expertise in automotive products, consumer products, industrial equipment, and medical devices.

Learn more about Exponent UX


Our global and comprehensive expertise across industries gives us a deep understanding of current challenges, best industry practices, and the implications of emerging technologies.