Product Safety & Recall

Protect Your Customers & Reputation

Researcher  tests a consumer electronic product. Exponent scientific and engineering firm helps clients with product safety & recall.
Child on electric scooter. Exponent researchers test the safety and performance and help with issues of product recall.

Rigorous science for critical decisions

One safety issue can destroy a reputation built over decades. Correcting things quickly can protect it. Exponent scientists, engineers, and regulatory experts are always ready to mobilize and help inform your toughest decisions.

Reliable product safety and recall expertise, when you need it most

From children's toys to appliances and battery fires to drug impurities, we've helped hundreds of companies manage product safety and regulatory issues.

Young person on hoverboard. Exponent engineers and scientists help improve the safety and performance of consumer products.
For hoverboard manufacturers, we brought together

materials engineering , corrosion engineering , computer science , electrical engineering

How Do You Make Hoverboards Safer?

When hoverboards first hit the market in 2013, consumers reported issues with overheating and catching fire — by the summer of 2016, 10 distributors and manufacturers recalled about 500,000 hoverboards.

View full case study


What Can We Help You Solve?

Across decades of work with product safety, we've developed specialized capabilities to address the most vital challenges and unravel complex technical problems. And we're always ready to innovate new ways to help.

Get in touch to discuss your unique needs.

Man with dummy in car at lab
Testing & Evaluations

Best-in-Class Facilities Meet World-Class Experts

Our multidisciplinary teams of scientists and engineers at Exponent facilities in the U.S., Europe, and Asia are uniquely positioned to provide rapid response, onsite inspections, bespoke testing, and unparalleled scientific analysis, data, and research.

More on testing and evaluations
Scientist reviewing a product model on a computer screen in a lab

Are You Prepared for Product Safety Challenges?

Leveraging extensive failure analysis and safety evaluation experience, Exponent's multidisciplinary teams offer custom, non-standardized product performance and safety testing, statistical analysis, and technical input to inform product recall and remediation decisions. We also provide a unique perspective on helping you evaluate new products and product safety/quality compliance programs.

Learn more about our Product Qualification & Recall Consulting