User Sciences Consulting

Bring Us Your Toughest Challenges

People & Products in Action

What works in theory may look different in the hands of users. Exponent applies nearly 60 years of scientific and engineering expertise across consumer products, medical devices, emerging technologies, and more to help you understand real-world interactions, evaluate performance, and solve complex challenges.

Two Female Programmers Learning To Code In Modern Office Using AI

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How we help clients

Measure what matters

How accurately does a technology measure the body? What can physiological data, observed behavior, and user feedback reveal about performance and experience? And how do those findings change across diverse users and real-world conditions?

Drawing on decades of data collection, validation, product development, and failure analysis, Exponent brings technical, scientific, and domain expertise to complex user studies. Our experience with test methods, standards, and performance benchmarks helps us identify what data matter, where gaps exist, and how products perform against relevant measures.

Get more out of your data

Exponent designs customized studies to fill critical data gaps for user research, digital health, and emerging technology applications, including data collection to support AI and algorithm development. From fit-for-purpose participant recruitment and specialized instrumentation to data pipelining, tagging, and bespoke visualizations, we collect and contextualize data to support product development, clinical trials, and emerging technologies.

Build answers from evidence

When questions arise about product performance, safety, or user behavior, Exponent combines data science, failure analysis, and user sciences expertise to examine available evidence, evaluate real-world use, and support complex investigations and litigation.

Capabilities

Exponent helps you acquire, clean, and analyze data, providing breakthrough insights for decisions about your most formidable challenges. Our data scientists and multidisciplinary experts leverage AI and ML expertise to address unique challenges across applications and industries.
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Our user research testing and evaluations services include state-of-the-art testing, versatile lab space, and pioneering technology devoted to user experience data collection and analysis. Exponent scientists conduct user experience and human factors research across the entire lifecycle of consumer, industrial, medical device, and automotive products.
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Exponent's digital health consultants support the development of the cutting-edge capabilities, interventions, and treatments that are transforming healthcare — from digital health technologies, medical devices, and AI/ML model development and training to fit-for-purpose solution determination and decentralized clinical trials.
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Objective human factors analysis is vital to developing medical devices that perform effectively in the hands of real-world patients and healthcare providers. Exponent assists manufacturers with human factors and usability design evaluations for medical devices, in vitro diagnostics, and combination products — from registration, regulatory compliance, use-related risk management, and usability assessments to postmarket activities.
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Exponent scientists and engineers apply a wide range of human factors and risk analyses to help manufacturers improve designs for products intended for a range of contexts — including home, work, recreation, healthcare, and transportation.
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A group of young adults on phones. Exponent provides scientific and engineering expertise for consumer electronics and products.

Data Collection Studies

Human-Centered Data for Product Innovation

Exponent designs and executes human-centered studies to collect fit-for-purpose data across diverse populations and real-world conditions. From participant recruitment and study execution to data tagging, qualification, and visualization, we develop customized approaches to support product development, clinical research, and emerging technology applications.

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Experts

Our global and comprehensive expertise across industries gives us a deep understanding of current challenges, best industry practices, and the implications of emerging technologies.